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Spam Management

What is spam?

Spam is unsolicited email sent to a large number of users. It often contains advertising and is usually unwanted, irrelevant, or even inappropriate.

What can I do about it?

There is little that can be done to stop spammers from sending their mail, but there are ways to help prevent it from ever reaching your inbox.

To help reduce the amount of spam in your inbox, ASU provides anti-spam services to all faculty and staff. All incoming email is scanned before being delivered. Nearly 80% of messages are identified as spam or malicious content and blocked.

Some unwanted emails can still make it to users though. Often these are newsletters or other types of bulk mail. If you are receiving too much of this type of mail, you have some options:

  • If you receive unwanted newsletters or marketing emails from a legitimate company you have done business with or a service you have used and provided your email to, you should be able to unsubscribe from these using a link in the email.
  • If you receive unwanted marketing emails from a business that should not have your email address, it is sometimes best to ignore them. 
  • If these unwanted emails become bothersome or too frequent, ASU has a Spam Manager tool that you can use. See below for more information.

Proofpoint Spam Manager

The Proofpoint Spam Manager tool allows you to quarantine suspected spam and create safe and blocked sender lists. It is useful if you receive a lot of unwanted emails and want to take more control of it.

Learn more about Proofpoint Email Protection.

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