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Information to help you have safe travels

Health and Safety


  • Introduction

    The health, safety and security of ASU students participating in university sponsored study abroad and exchange programs is of paramount importance to the Center for International Studies.

    We follow best practices to assure the health and safety of ASU students abroad.

    ASU study abroad program directors participate in the mandatory Risk Management Workshop, which is moderated by the study abroad coordinator. A representative from our University Health Clinic and Counseling Services provides pertinent information regarding health issues and concerns that might arise when traveling with students abroad.

    Prior to departure, you are required to attend an orientation session in which many heath, safety and security issues are addressed.  

  • Insurance
    • We are pleased to announce that Angelo State University launched a new comprehensive travel risk management program partnered with On Call International to provide you emergency and non-emergency services and benefits. The Global Assistance Program will provide services ranging from pre-trip planning, to telephone advice, to full-scale medical and security evacuations. 

      Key features of the new program:

      • Medical, travel, and security assistance including insured evacuation and repatriation services
      • Coordination of medical care
      • Coordination and payment of travel arrangements for you or a person you designate for certain emergency circumstances

      Before you travel

      We suggest adding On Call International to the mobile phone you’ll be using abroad so you know how to contact them any time needed. Simply send a text message to the number 444-999 that says oncallttus and you’ll receive a link to easily add a digital content card right in to your phone contacts in just a few taps. It is not an app to download, just an easy way to make sure you have contact information available in case you need help while away from home. Regular text messaging rates may apply.   

      While traveling

      You can make a collect call, send an email, or text On Call from anywhere in the world 24 hours day to request assistance. If you need medical care, encounter a travel problem, suffer a medical emergency, or are impacted by security crisis anywhere in the world, we strongly encourage you to take advantage of services available through On Call.

      All students, employee leaders, and dependents (while traveling with employee leaders) are covered by this plan when outside their home country on Angelo State University related travel or assignment.  

      Please download the ASU On Call ID Card and Program Summary and the ASU KeynectUp Download Guide.   

  • Emergency Contacts

    Emergency Contact Phone Numbers

    • Center for International Studies: 325-942-2083 (a CIS staff member is on call after hours)
    • On call International Global Assist and Insurance Program:
      • 1-603-328-1325 (International)     
      • 1-855-878-9589 (U.S. and Canada)     
      • 1-603-945-0103 (Text Only)
    • U.S. State Department’s Overseas Citizens Service: 202-501-4444
    • U.S. State Department’s Overseas Citizens Service: 202-647-5225 for relatives and friends who need to relate messages and/or wire money to a student abroad. (This service can be accessed on weekdays from 8:15 a.m.–10 p.m. and on Saturdays from 9 a.m.–2 p.m.)

    All students traveling abroad are encouraged to register with the U.S. State Department. This allows American officials to know the location of any particular ASU student in the event of an emergency. If family members need to reach you in case of an emergency, they can relate a message to you through the Office of Overseas Citizens Services at 202-647-5225. The message will then be forwarded to the U.S. Embassy or Consulate in the country you are visiting.

    All students traveling abroad receive an Emergency Contact Card with the Center for International Studies’ phone number for 24-hour emergency assistance. The Emergency Contact Card also has the phone numbers of the U.S. embassies in the countries that you are visiting.

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